Implementation of online services

Posted at:
Aug 02, 2022
Location:
Belgium
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Education
Environment
Science & Innovation
Administrative
Business analyst
Business Process Improvement
Continuous Improvement
DMAIC
Lean Transformation
Operational Excellence
Communication
Customer Service
Decision Maker
Results-oriented
Teamwork

Time Frame

12
Week(s)

Workload

6
Day(s)
-Implementation of online services: quote request, purchase/booking via the website, purchase/booking via a platform, after-sales service and follow-up, electronic invoicing, instant messaging/chat, online support to partners, ...

As services were non-existent more than a decade ago, not all organisations are moving at the same speed regarding this point. The services offered online are very diverse and can therefore be very targeted, allowing a very broad category of companies to be present in the market. There are many opportunities to explore. Nevertheless, these are rarely exploited.

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Implementation of online services

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